Your privacy is our priority. This document explains in detail how 33l collects, uses, stores, and protects your personal information as a member of our platform.
We believe your trust is our most valuable asset. Here is how we ensure your personal data remains safe and protected at all times.
This Privacy Policy explains how 33l ("we", "Platform", "company"), operating through the official website https://33l.bio, collects, uses, discloses and protects your personal information when you use our online betting and gaming platform.
We understand that your trust depends on how responsibly we handle your personal data. We are therefore committed to managing your information transparently, securely, and in accordance with applicable data protection laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA).
This Policy applies to all users who register, browse, or use any services provided by 33l, whether through our web browser or mobile app.
In the course of operating the platform, 33l collects several categories of information from our users. This collection is necessary to enable us to deliver services that are safe, efficient, and tailored to your needs.
| Data Category | Type of Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, photo | Identity verification (KYC), legal compliance |
| Contact Data | Email address, phone number, residential address | Account communications, transaction notifications |
| Financial Data | Bank details, deposit and withdrawal records | Payment processing, fraud prevention |
| Technical Data | IP address, device type, browser, access logs | Security, suspicious activity detection |
| Usage Data | Betting history, preferred games, session duration | Service improvement, responsible gaming |
We only collect information that is strictly necessary for the stated purposes. You are not required to provide additional information beyond registration requirements, though doing so may limit access to certain platform features.
The information we collect is used solely for legitimate purposes directly related to the delivery of our services 33l. The following are the primary purposes for which your data is used:
33l does not sell or rent your personal data to any third party. However, under certain circumstances, we may need to share your information with the following parties:
All third parties that receive your data from 33l are bound by data processing agreements that require them to protect your information to the same or higher standards than those we uphold.
We continuously invest in security infrastructure to ensure your personal data remains protected at every stage of processing. Our security measures include:
Platform 33l uses cookies and similar tracking technologies to enhance the user experience, analyse platform performance, and secure your login session. Below are the types of cookies we use:
You can manage or block cookies through your browser settings. However, blocking essential cookies may affect your ability to log in or fully use certain platform features.
Under applicable data protection laws, you have the following rights regarding your personal data held by 33l:
To exercise any of the above rights, contact our privacy team via email or live chat. We will process your request within 30 days working days. Some requests may require identity verification first to ensure the security of your account.
33l retains your personal data for as long as your account is active or as long as necessary to deliver our services. After account closure, we may retain your data for an additional period based on the following requirements:
Once the retention period has ended, your data will be securely deleted or anonymised so that it can no longer be personally linked to you.
Platform 33l may contain links or integrations to third-party services such as game providers, payment processors, and identity verification providers. This Privacy Policy applies only to the 33l platform.
We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to read the privacy policy of each third-party service you use in connection with our platform.
33l reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to you via a prominent notice on the platform or through your registered email at least seven (7) days before the changes take effect.
Non-material changes such as language corrections or additional clarifications may be made without prior notice. The "Updated" date shown at the top of this document will always reflect the date of the current version.
Continued use of the platform 33l following any changes to this Privacy Policy constitutes your acceptance of the amended policy. If you do not agree with the changes, please discontinue use of the platform and close your account.
If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or would like to report a privacy concern, please contact us through the following channels:
We value your feedback greatly and are committed to addressing every privacy-related enquiry seriously and within a reasonable timeframe. Your trust is our top priority 33l.